Antecedents Of Organizational Citizenship Behavior (OCB) Among Public Organization Employees In Tulungagung, Indonesia
The focus of this research is to analyze the antecedents of organizational citizenship behavior, including person-job fit and job crafting, which are assessed through the role of work engagement as a mediator. The population in this study consisted of 9985 employees, with a sample of 384 respondents. Data collection was conducted using a survey distributed through questionnaires in 19 public organizations in Tulungagung. The data analysis technique employed path analysis with SmartPLS 3.0 to test the research hypotheses. The research results indicate that person-job fit has a positive and significant influence on organizational citizenship behavior in the employees of the Tulungagung Regional Public Organization. Job crafting also has a positive and significant influence on organizational citizenship behavior. Work engagement has a positive and significant impact on organizational citizenship behavior. Person-job fit has a positive and significant influence on work engagement. Job crafting has a positive and significant influence on employee work engagement. Person-job fit does not have a significant effect on organizational citizenship behavior mediated by employee work engagement. Job crafting has a positive and significant influence on organizational citizenship behavior through work engagement in the employees of the Tulungagung Regional Public Organization.
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